Shipping Policy
Thank you for choosing Saniderm Pakistan, your trusted source for dermatologically tested skincare products. Please review our shipping policy to understand how we handle and deliver your orders across Pakistan.
1. Order Processing
- All orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During high-demand periods (e.g., sales or Eid), order processing may take an additional 1–2 days.
2. Delivery & Shipping
We proudly offer nationwide delivery across Pakistan.
| Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Standard Delivery | 2–5 business days | PKR 150 (Free on orders above PKR 6,999) |
- Cash on Delivery (COD) is available on all orders.
- Delivery times may vary based on your location and any unforeseen courier delays.
3. Shipping Confirmation & Tracking
- Once your order is shipped, you will receive a confirmation email or SMS with a tracking number.
- You can track your order via the courier’s website or directly through your account at www.Saniderm.pk.
4. Courier Partners & Delivery Issues
We work with reputable logistics partners, including Leopards Courier, to ensure safe and timely delivery of your skincare products.
- If your order arrives damaged or incomplete, please contact our customer care team within 24 hours of delivery with photos and your order number.
- In case of a delayed or lost shipment, we will work with the courier service to resolve the issue promptly.
5. Contact Us
If you have any questions about your order or shipping, please contact us:
- Email: ecommerce@uniferoz.com
- Phone: +92 306 6750758
- Website: www.Saniderm.pk
Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to support@saniderm.pk
Do I need an account to place an order?
Do I need an account to place an order?
Having an account is not necessary as you can select Checkout as Guest to complete an order without logging in. But by creating an account will enhance your shopping experience by keeping you up to date with newsletters, storing your billing/shipping information, and ensuring faster checkouts.
How can I make an account?
How can I make an account?
Simple instructions to be followed.
Click on the ‘Sign In’ button on the top right-hand corner of the home page Click on the ‘Create an Account’ button at the bottom of the screen.
What to do if I forget my password?
What to do if I forget my password?
- Click Forgot Password
- Enter either the email address or username on the account
- Select Submit
- Check your inbox for a password reset email
- Click on the URL provided in the email and enter a new password
What payment options do I have?
What payment options do I have?
- Cash on Delivery (available nationwide).
- Online payment (Visa Debit/Credit,
- aster Debit/Credit).
- Easy Paisa
- Jazz Cash
Is it safe to shop online with a Debit/Credit Card?
Is it safe to shop online with a Debit/Credit Card?
All payment information on our website is processed on a fully encrypted and secure platform and kept confidential with only authorized personnel.
How to fix payment failure?
How to fix payment failure?
In case of a payment failure, make sure that the payment information you have provided is accurate. If your account has been debited after a payment failure, it is normally refunded to your bank account within 7 business days.You can email us at support@uniferoz.com for any clarification.
How long will it take to receive my order?
How long will it take to receive my order?
Order will be delivered within 6- 7 business days.
What are the delivery charges?
What are the delivery charges?
We are offering free home delivery worth Rs 3500 and above. Delivery charges for KHI are Rs. 180 and for all other cities are Rs. 220.
How do I cancel an order?
How do I cancel an order?
To cancel an order you must contact us ASAP to process the cancellation. Orders usually ship within 24 hours of being placed. Please, cancel your order within one day so it won’t be painful for both of us. For order, please email at info@saniderm.pk